Group Exercise Guidelines

Member bookings open 46 hours before the scheduled start time of a class.

You can view the full group fitness timetable up to two weeks in advance within the portal.

Casual participants may book in person at reception on the day of a class, excluding Reformer Pilates, which is available to members only.

To ensure a safe and uninterrupted experience, please arrive at least 5 minutes prior to your class.
Unfortunately, entry cannot be granted once a class has commenced.

If you are unable to attend your class, please cancel your booking at least two hours before the class starts. Most classes have waiting lists, and we would like to be able to give as much notice to others if a position in the class becomes available.

Within reason, if a member is consistently not attending a booked class (without cancelling), they may have their online booking access temporarily removed. Warnings and notice will be given before any action is taken. If this happens, members are still able to book classes at reception and all existing bookings will remain.​

To ensure classes are able to start on time, we ask that you please arrive to class 5 minutes early.

If you arrive after class start time, you will not be able to join - even if the class has not yet started. This policy ensures everyone is treated fairly and minimises

Waitlists for Reformer classes are capped at a maximum of 8 people.
If a spot becomes available, members on the waitlist will be notified through the member portal.

Members may book one Reformer class per day to help maximise availability for everyone.

Thank you for your cooperation as we work to deliver the best possible experience in our Reformer studio.

Due to the increasing popularity of Reformer Pilates, members will only be able to book into one Reformer class per day. 

We appreciate your co-operation in these policies.